Transcript - A world without KM
Chat Event:
Date & time:
Tuesday, April 20, 2010 - 17:00 - 18:00 UTC
Transcript:
| 4:01 pm | elsua: | Hello & welcome everyone to this week's #KMers chat on the topic of "A world without KM"http://bit.ly/9LYAeU #KMers |
| 4:02 pm | elsua: | [moderator] I will be helping facilitate / moderate today's #KMers chat event; let's get started with some intros, please... #KMers |
| 4:02 pm | ewenlb: | Hello all! Ewen Le Borgne from #IRCWASH (int'l water & sanitation centre) in Holland. KM/comms/M&E officer. Lkg fwd 2 the #KMers chat #KMers |
| 4:02 pm | jeffrey_brandt: | @elsua great topic. looking 4ward to the conversation #KMers |
| 4:03 pm | elsua: | @jeffrey_brandt @ewenlb Hello & welcome, folks! Glad you could join us! :) #KMers |
| 4:03 pm | jeffrey_brandt: | @elsua Jeffrey Brandt here, working in private law firm, corporate law and government legal knowledge space. #KMers |
| 4:03 pm | kcbower: | @elsua Hello all! Kate Bower, grad student at Northwestern U studying KM & change mgt. #KMers |
| 4:03 pm | elsua: | Buzzing around on this week's #KMers chat on "A world without KM?" ... Twitterrhea about to start ... feel free to tune me out for next hour |
| 4:04 pm | Ridgehead: | Hi Luis and others, Matt Haggerty, Ridgehead Software, Chicago. Should have some interesting flows today. #KMers |
| 4:04 pm | lehawes: | Hi all! Larry Hawes, Collaboration & KM analyst/consultant for the last dozen years Former IBMer with @elsua; now at Gilbane Group. #KMers |
| 4:04 pm | elsua: | @kcbower Hi Kate! Thanks for joining! / We're going to wait for a minute or two for folks to drop by. Keep the intros coming... #KMers |
| 4:05 pm | elsua: | @lehawes @Ridgehead Hi guys! Glad to see you over here! Welcome! :) #KMers |
| 4:06 pm | POM4MetroStar: | Greetings! Derek Reinhard, CKM and Program/Ops Manager in Reston, VA #KMers |
| 4:06 pm | mneff: | Hello all, Mark Neff from CSC in sunny Evans, GA. Glad to be here today. Of course without KM I would have never found this group ... #kmers |
| 4:06 pm | stangarfield: | Stan Garfield with Deloitte in Detroit, just finished hosting the monthly SIKM Leaders Community call with Keith De La Rue #KMers |
| 4:06 pm | jeffrey_brandt: | @kcbower Welcome Kate. I like that u mentioned change management. It's fFunny how some people forget to manage that aspect of things #KMers |
| 4:07 pm | Ewen_chats: | Hi all again - same person as @ewenlb but under my chat ID to avoid the twitterhea as you say @elsua;) #KMers |
| 4:07 pm | swanwick: | Hi folks, Rob Swanwick. I used to be an #IBMer too! :) #KMers |
| 4:07 pm | notomodungwa: | @elsua howdy to you and all #KMers ! |
| 4:07 pm | jmcgee: | Hi Luis - looking forward to today's #KMers chat. Jim McGee here in Chicago. Doing KM consulting but willing to adapt if you convince me :) |
| 4:07 pm | KevinDJones: | Kevin Jones - Social guy at MSFC/NASA. Love the conversation here! #kmers |
| 4:08 pm | elsua: | Ok, let's get started, folks! In the last few years we've seen an increasing "battle" between KM & Social Networking, so here is Q1 #KMers |
| 4:08 pm | ChiefExecMom: | Lurking today b/c I'm also on a conf call #KMers |
| 4:08 pm | elsua: | Q1: What would the business world be like? Would companies survive without their KM initiatives & move instead to SocNets? #KMers |
| 4:09 pm | kcbower: | @jeffrey_brandt Thank you! I find both fascinating areas of study. Beginning my thesis project now - re: KM! #KMers |
| 4:09 pm | elsua: | (A warm welcome to those later comers as well ;-) hehe) #KMers |
| 4:09 pm | kdelarue: | @stangarfield Thanks Stan & all at #sikm! I would love to stay for #KMers, but Really need to get my beauty sleep... :-) |
| 4:09 pm | jmcgee: | Many seem happy w/o KM or SocNets today - but is that a good things? #KMers |
| 4:10 pm | swanwick: | Q1: I think eliminating #KM would create a "wild west" that would lead to lots of "gunfights" :) #KMers |
| 4:10 pm | mneff: | Tough question. We see our social work as a KM project so I guess it matters on your perspective. It is about connecting people. #kmers |
| 4:10 pm | elsua: | @mneff That's funny! I found this group through my social networks, not KM per se ;-) #KMers |
| 4:10 pm | elsua: | @jmcgee Hummm, I suspect many people are applying both KM & SocNet principles; they just don't realise about it... #KMers |
| 4:11 pm | mneff: | We just see the social net as another technology to help people connect better a fundamental tenet of KM. #kmers |
| 4:11 pm | jeffrey_brandt: | @elsua I thinks its a battle between top down vs bottom up management of KM. Both sides are needed for maximum gain #KMers |
| 4:11 pm | swanwick: | Q1: if you eliminated KM, you would want VERY strong governance around ur social computing. IMHO #KMers |
| 4:11 pm | elsua: | @swanwick Are you suggesting that KM helps bring structure on the unstructured SocNet of things? (Like that, actually...) #KMers |
| 4:11 pm | Ridgehead: | Q1 No KM? ->>The business world would be less nervous, less competitive, less creative, more insular. Then #SM would wreak havoc. #KMers |
| 4:11 pm | rsamii: | @elsua It isn't an either/or situation. We've changed the way we work. 2day we share knowledge using socnets instead of water cooler! #KMers |
| 4:11 pm | hjarche: | If KM is not social, is it anti-social? ;) #kmers |
| 4:11 pm | stangarfield: | Q1: I believe social networking helps KM programs; no need for a battle. #KMers |
| 4:12 pm | kcbower: | RT @swanwick: Q1: if you eliminated KM, you would want VERY strong governance around ur social computing. AGREED. #KMers |
| 4:12 pm | lehawes: | Q1: No. Need a good mix of knowledge flowing amongst people (socnets), but also need knowledge curated and pushed by facilitators. #KMers |
| 4:12 pm | POM4MetroStar: | Perhaps a fruitful direction could also be differentiating the "M" in KM from the "N" in SN. #KMers |
| 4:12 pm | Ewen_chats: | I guess #KM is more recognised by organisations so it raises more expectations but would be embraced by more orgs? 1/2 #KMers |
| 4:12 pm | stangarfield: | @elsua yes, bringing some structure to SM helps, e.g., communities of practice require some leadership. #KMers |
| 4:12 pm | Ridgehead: | Here here! RT @POM4MetroStar: Perhaps a fruitful direction could also be differentiating the "M" in KM from the "N" in SN. #KMers |
| 4:13 pm | Ewen_chats: | Whereas SocNets start mostly through personal initiatives so they are more difficult to see emerge but less threatening too 2/2? #KMers |
| 4:13 pm | POM4MetroStar: | Agree with @stangarfield -- there networking can feed knowledge-that-is-managed #KMers |
| 4:13 pm | jmcgee: | @elsua - raises the Q of what ways we are better off when we are mindful about KM/SocNets rather than mindless #KMers |
| 4:13 pm | jeffrey_brandt: | @elsua I think the conflict also deals with generational work habits and expecations #KMers |
| 4:13 pm | elsua: | @mneff: RE: [...] It is about connecting people / surprised not to see a mention of connecting people to content, too! ;-) #KMers |
| 4:13 pm | lehawes: | Q1: Socnets enable personal KM; formal KM programs support institutional efforts. Need both. #KMers |
| 4:13 pm | Ewen_chats: | And as @rsamii says, it's not an either/or, it's just finding new ways to elicit useful conversations that get your job done #KMers |
| 4:13 pm | elsua: | ? @hjarche: If KM is not social, is it anti-social? ;) / Don't think so; think it's perhaps more "structured" #KMers |
| 4:13 pm | jeffrey_brandt: | @POM4MetroStar Resulting in "social knowledge"? #KMers |
| 4:14 pm | swanwick: | @elsua do you think that governance for CoP's is part of social computing or KM? #KMers |
| 4:14 pm | POM4MetroStar: | Like that! "Social Knowledge" @jeffrey_brandt #KMers |
| 4:14 pm | hjarche: | Is KM "stock" & SocNet "flow"? Need both for learning #kmers |
| 4:14 pm | mneff: | The networking is good because it makes it easier to help distribute content and access content that is relevant. #kmers |
| 4:14 pm | jeffrey_brandt: | @Ewen_chats social media is recognized by business too - many actively block it #KMers |
| 4:14 pm | elsua: | @jmcgee It does! Perhaps we are much better not knowing about it, but just applying those principles... Just a thought #KMers |
| 4:15 pm | KevinDJones: | @lehawes But aren't institutional efforts created to enable the person? #KMers |
| 4:15 pm | kcbower: | I see benefit in org SN's, but they seem unlikely to replace org KM - would need governance. #KMers |
| 4:15 pm | elsua: | ? @lehawes: Q1: Socnets enable personal KM; formal KM programs support institutional efforts. Need both / Agree! Great quote! #KMers |
| 4:15 pm | jeffrey_brandt: | RT agree both needed to maximize @lehawes Q1:Socnets enable personal KM; formal KM programs support institutional efforts. Need both. #KMers |
| 4:15 pm | swanwick: | @lehawes Another great point! You r on fire. Institution has goals that need to be represented. #KMers |
| 4:16 pm | mneff: | Knowledge base is a stock but knowledge flow (part of KM) is enabled by social networks. #kmers |
| 4:16 pm | kcbower: | great way to put it, I think. RT @hjarche: Is KM "stock" & SocNet "flow"? Need both for learning #KMers |
| 4:16 pm | LLiu: | Sorry #KMers, but IMHO, knowledge mgmt is lost cause. Focus should be on attention, decision, and policy mgmt instead. |
| 4:17 pm | POM4MetroStar: | @mneff -- relevant to the question: is KM the pursuit of a taxonomy which would add value to social networking? #KMers |
| 4:17 pm | lehawes: | @KevinDJones Yes, but IMO, many institutional efforts are perceived as relieving individuals of KM duties. Someone else will do it. #KMers |
| 4:17 pm | jmcgee: | best argument for SocNets over KM is shift in perspective from static content to dynamic interaction - #KMers |
| 4:17 pm | Ewen_chats: | @elsua @lehawes but then KM could also work from existing personal initiatives and socnets support institutional aims. A blend! #KMers |
| 4:17 pm | kcbower: | @LLiu Is KM a lost cause, or merely the current approach? #KMers |
| 4:17 pm | lehawes: | @swanwick Thanks! :>) #KMers |
| 4:17 pm | elsua: | ? @LLiu: Sorry #KMers, but IMHO, KM is lost cause. Focus should be on attention, decision, and policy mgmt instead / Ouchie! :P #KMers |
| 4:17 pm | jeffrey_brandt: | @mneff information is getting so dense, systems fill with TB of data, networks help facilitate, shine light, make connections #kmers |
| 4:18 pm | amcafee: | RT @jmcgee: best argument for SocNets over KM is shift in perspective from static content to dynamic interaction - #KMers |
| 4:18 pm | Ewen_chats: | #KM is not just about static stocks, it should be about flows and situated learning as well, IMO #KMers |
| 4:18 pm | stangarfield: | Another principle is that you need both connection (SM and CoPs are good at this) and collection (KM is good at this, and SM helps) #KMers |
| 4:18 pm | elsua: | Superb tweets coming through; by the sounds of them I think KM & Social Networking complement each other rather nicely = learning #KMers |
| 4:19 pm | mneff: | A key to making knowledge useful is to connect it with people that can apply it. Social networks enables that. #kmers |
| 4:19 pm | lehawes: | @LLiu Hey! Good to see you here! The other things you mention are important too, but can't ignore knowledge facilitation as a result. #KMers |
| 4:19 pm | elsua: | ? @amcafee: @jmcgee: best argument for SocNets over KM is shift in perspective from static content to dynamic interaction / Agree! #KMers |
| 4:19 pm | Filipe27: | Alternative Minimum Tax guts California budget | CAIVN: http://bit.ly/cQKk1G vi |
| 4:19 pm | Ewen_chats: | @stangarfield Does the collection really matter? In time collection to fix on-the-fly issues yes. Best practices DBs? Nope! #KMers |
| 4:19 pm | jeffrey_brandt: | @LLiu but how can u make best decision or manage policy without proper, timely and deep knowledge? #KMers |
| 4:19 pm | mneff: | Then as they learn, they can update their knowledge base with new knowledge. Reducing knowledge cycle time also helped with socnet. #kmers |
| 4:20 pm | Ewen_chats: | RT @mneff: A key to making knowledge useful is to connect it with people that can apply it. Social networks enables that. > Agree! #KMers |
| 4:20 pm | elsua: | Nice segway to Q2: Will SocNet be able to substitute, complement, augment or replace already existing KM initiatives? Should it? #KMers |
| 4:20 pm | Ewen_chats: | Hey, what is a knowledge base anyway? Knowledge to me is more a capacity to turn data into information. Can't be stocked/stored... #KMers |
| 4:20 pm | lehawes: | @amcafee Great to see you here! Thanks for joining the discussion. #KMers |
| 4:21 pm | hjarche: | KM seems to be in same boat as training - bypassed by social networking folks, usually from PR/Mkt & comms - man the oars folks #kmers |
| 4:21 pm | kcbower: | @elsua Complement - as others have said, the connection. But must have a collection component. #KMers |
| 4:21 pm | Ewen_chats: | RT @mneff: Focus on connection and collaboration. The management of assets is mostly obsolete by the time it is stored. > Exactly! #KMers |
| 4:21 pm | jeffrey_brandt: | @elsua Q2: where km has failed SocNet may replace, otherwise I think it significantly augments #KMers |
| 4:21 pm | elsua: | ? @jeffrey_brandt: @mneff Agree, it knowledge cant be applied, its just data and often times unknown or dark data / Spot on! Dynamic! #KMers |
| 4:21 pm | LLiu: | @lehawes Knowledge facilitation/flow is byproduct of other efforts/tools. KM (top-down approach) puts focus on wrong priorities. #KMers |
| 4:22 pm | lehawes: | Q2: Complement. Emergent, personal KM complementing designed, institutional KM efforts. We need both. #KMers |
| 4:22 pm | swanwick: | Q2: #KM project portfolio should be closely reviewed and linked with #social There will be opps for each approach you listed. #KMers |
| 4:22 pm | stangarfield: | @Ewen_chats Yes, collection matters. Not DBs that gather dust, but key deliverables & info on projects, referenced when connecting #KMers |
| 4:22 pm | jeffrey_brandt: | @hjarche Oh my.. lets not get started on the lack of value of training shown these days! :) #kmers |
| 4:22 pm | mneff: | Augment, complement, replace to a certain extent. Make it easier for people to find others and the management task goes down. #kmers |
| 4:23 pm | kprentiss: | RT @hjarche: KM seems to be in same boat as training - bypassed by social networking folks, usually from PR/Mkt & comms - man the oars folks #kmers |
| 4:23 pm | POM4MetroStar: | Q2: complements/augments, like getting a new attachment to my multi-tool, SocNet adds to the KM toolset. #KMers |
| 4:23 pm | elsua: | @lehawes Agree! Will that mean that both will finally reconcile the biz needs w/ those of knowledge workers? (I hope so!!) #KMers |
| 4:23 pm | Ewen_chats: | @stangarfield Ok for that but how much effort to keep it relevant as opp'd to creating solutions by finding knowledge on the spot? #KMers |
| 4:23 pm | hjarche: | "connection and collaboration" by @mneff - same advice for learning & dev depts - it's all blending #kmers |
| 4:23 pm | swanwick: | @stangarfield search should be a key component of collection process. Without it, you are just gathering sticks in the forest. #KMers |
| 4:23 pm | POM4MetroStar: | Replacing KM with SocNet is like keeping the hammer head and throwing out the handle. #KMers |
| 4:23 pm | lehawes: | @LLiu Huh? How is collecting, codifying, and sharing knowledge a wrong priority? #KMers |
| 4:23 pm | matthewduncan: | RT @amcafee: RT @jmcgee: best argument for SocNets over KM is shift in perspective from static content to dynamic interaction - #KMers |
| 4:24 pm | kcbower: | Yes! RT@mneff:Collection should just be a by-product of the interaction. If a focus, then in most times will be too little too late. #KMers |
| 4:24 pm | jeffrey_brandt: | @stangarfield Agree collection matters, but most v1.0 km systems focused on this, companies ended up w/TB of dark data, no real KM #KMers |
| 4:24 pm | LLiu: | RT @mneff: Focus on connection & collaboration. The management of assets is mostly obsolete by the time it is stored. #KMers [Bravo!] |
| 4:24 pm | Ridgehead: | Q2 - SocNet will expose flaws and highlight strengths quickly, so compliment/augment/replace depends on the current #KM initiative #KMers |
| 4:24 pm | gilbanesf: | RT @LLiu: RT @mneff: Focus on connection & collaboration. The management of assets is mostly obsolete by the time it is stored. #KMers [Bravo!] |
| 4:24 pm | elsua: | @hjarche Interesting to see that tweet on blending, Harold; for many years, KM & Learning have done nothing about that; SocNets FTW!! #KMers |
| 4:24 pm | mneff: | At the same time, KM still necessary since many look for the "latest" on topic xyz. A short knowledge byte or bite still useful. #kmers |
| 4:24 pm | lehawes: | @elsua That is a great question! I think social business design can fill that gap between needs of org and workers. #KMers |
| 4:24 pm | stangarfield: | @jeffrey_brandt right, don't collect all documents, just the minimum needed to be useful #KMers |
| 4:25 pm | elsua: | ? @POM4MetroStar: Replacing KM with SocNet is like keeping the hammer head and throwing out the handle / LOL! Great point, too! #KMers |
| 4:25 pm | Ewen_chats: | RT @stangarfield: @jeffrey_brandt right, dont collect all documents, just the minimum needed to be useful > agree! Difficult balance #KMers |
| 4:25 pm | jmcgee: | Both KM and SocNets change the environment for work - how do we get from that to new work practices? #Kmers |
| 4:26 pm | swanwick: | @LLiu Storage happens immediately and is very retrievable. If all explicit is obsolete, is only tacit valuable? #KMers |
| 4:26 pm | stangarfield: | @swanwick good search is important, as is the memory of people that something is available so that they can point others to it #KMers |
| 4:26 pm | hjarche: | .@elsua KM, training, OD, SocNet - all different views of same elephant #kmers |
| 4:26 pm | elsua: | I think @mneff is spot on w/ comment on connection & collaboration,specially for what's not documented yet & perhaps should not be #KMers |
| 4:26 pm | lehawes: | RT @swanwick: @LLiu Storage happens immediately and is very retrievable. If all explicit is obsolete, is only tacit valuable? #KMers |
| 4:27 pm | jeffrey_brandt: | @stangarfield agree. collect relevant and unique, too many systems capture "all" #KMers |
| 4:27 pm | elsua: | ? @hjarche: .@elsua KM, training, OD, SocNet - all different views of same elephant / LOL!! Too accurate, Harold! :) #KMers |
| 4:27 pm | kcbower: | @elsua Difficulty lies in workers' ability to determine what is important/valuable to collect, I think. #KMers |
| 4:27 pm | jeffrey_brandt: | @stangarfield Search has come a long way, will only improve, but still need some basic metadata #KMers |
| 4:27 pm | LLiu: | @hjarche "man the oars" -eh, #KMers will need lifeboats like librarians do in #E20 era if they remain too rigid w/ their principles. :-) |
| 4:28 pm | jmcgee: | RT @jeffrey_brandt: @stangarfield agree. collect relevant and unique, too many systems capture "all" #KMers - agree but who filters? |
| 4:28 pm | elsua: | @stangarfield But what happens when knowledge workers search for people, since they know they have the undocumented knowledge? #KMers |
| 4:28 pm | mneff: | For example I see a lot of people trying to spend their time documenting processes. Once documented you realize they are old. ... #kmers |
| 4:28 pm | Ewen_chats: | RT @kcbower: @elsua Difficulty lies in workers ability to determine what is important/valuable to collect, I think. > And for who? #KMers |
| 4:28 pm | swanwick: | @kcbower Agreed. The storer will only do so if it is in the course of their day and will not necessarily think like the searcher #KMers |
| 4:29 pm | mneff: | ... A process framework and pointers to key process folks makes it easier to leapfrog that process definition work. #kmers |
| 4:29 pm | elsua: | @kcbower Yes, but isn't that where PKM kicks in & helps people manage easier some of that knowledge flow? I'd think so... #KMers |
| 4:29 pm | kcbower: | @jmcgee My thoughts exactly. Either filter or heavy training re: discerning what's best to store? #KMers |
| 4:29 pm | jeffrey_brandt: | @stangarfield Can search be used to cull "all" from"relevant/unique/min useful" or do u need km gatekeepers? #KMers |
| 4:29 pm | swanwick: | @mneff But, that doesn't mean that process management is bad, it means top down process management is bad. #KMers |
| 4:29 pm | hjarche: | what's use of documenting "barely repeatable processes" à la @sig ? #kmers |
| 4:29 pm | elsua: | @mneff That's the perfect example of why "best practices" is just such a pet peeve of mine for years... just sayin' ;) #KMers |
| 4:30 pm | LLiu: | @kcbower @elsua Yup, that's why attention/decision/policy management (tools/models/practices) much more useful than knowledge mgmt. #KMers. |
| 4:30 pm | Ewen_chats: | Collection matters within communities sharing interests/practices. Otherwise lack of context makes explicit stuff not so useful #KMers |
| 4:30 pm | jeffrey_brandt: | @jmcgee Maybe newest in search engines help separate wheat from chafe? If not search, then human gatekeepers. #KMers |
| 4:30 pm | mneff: | @swanwick Exactly. Need some but also need to have flexible practices that allow quick modification for local requirements. #kmers |
| 4:31 pm | kcbower: | @Ewen_chats For who is a good point - and someone else brought up thinking like the searcher. Not everyone tags in the same way! #KMers |
| 4:31 pm | jeffrey_brandt: | @jmcgee or does socnet shine light on the wheat, leaving the chafe as dark data? #KMers |
| 4:31 pm | mneff: | KM provides the framework, social networks helps to keep content current and leads the discussion on next practices. #kmers |
| 4:31 pm | hjarche: | @elsua did you say PKM? - now there's a bridge between KM - SocNet - training - OD - HR ... #kmers |
| 4:31 pm | elsua: | It looks like with the last few tweets, we now have got the perfect segway, again for Q3; a tough one (coming up...) #KMers |
| 4:31 pm | swanwick: | @mneff Google has come out with a charting app to match Visio. Maybe that is the beginning of collab process dream. #KMers |
| 4:32 pm | sig: | @hjarche Depending on what you mean by "documenting"... capturing all? Is that what you mean? #KMers |
| 4:32 pm | KevinDJones: | RT @hjarche: .@elsua KM, training, OD, SocNet - all different views of same elephant #kmers >>Bingo! |
| 4:32 pm | kcbower: | @LLiu I can't agree with that - still need access to knowledge to make effective decisions. #KMers |
| 4:32 pm | mneff: | I think you can do similar work with tags. Provide a standard set to help people find stuff but also give them their own set too. #kmers |
| 4:32 pm | elsua: | @hjarche I do like that association of PKM as the bridge that connect all of them; always felt it's very much needed... #KMers |
| 4:32 pm | tshort9: | @kcbower or do you mean information?? #KMers |
| 4:33 pm | JBordeaux: | @elsua #KMers Channeling friends not on here: what of "value" for information? How does SocMed address value amidst noise? (srsly, not my q) |
| 4:33 pm | curtisaconley: | Find people/content - SocNet participation feeds KM profiles, search then finds through expertise implicit in their profiles/activity #KMers |
| 4:33 pm | Ridgehead: | Knowledge = validated information RT @tshort9: @kcbower or do you mean information?? #KMers |
| 4:33 pm | LLiu: | @mneff Processes (if facilitated by a tool) must be self-documenting. Doing it separately will inevitably go out-of-sync. #KMers |
| 4:33 pm | elsua: | Q3: What could SocNet do to avoid the same "mistakes" KM might have made over the years in order not to fall on the same trap again? #KMers |
| 4:34 pm | kcbower: | May explore in my upcoming thesis! RT @elsua: @hjarche I do like that association of PKM ... #KMers |
| 4:34 pm | Ewen_chats: | @tshort9 Good question. On definitions, a useful re-visit to the DIKW model:http://wiki.km4dev.org/ |
| 4:34 pm | elsua: | @JBordeaux I would think that probably the validation of the content by those networks themselves while reusing & reapplying it again #KMers |
| 4:34 pm | hjarche: | Q#: Socnet should embrace other disciplines and not become another silo #kmers |
| 4:34 pm | POM4MetroStar: | RT @mneff Processes (if facilitated by a tool) must be self-documenting. Doing it separately will inevitably go out-of-sync. #KMers |
| 4:34 pm | curtisaconley: | Q3 - fail to link in learning and training from the start! #KMers |
| 4:35 pm | elsua: | With Q3 interested in figuring out whether SocNet can help avoid the very same "mistakes" KM made that we've highlighted so far... #KMers |
| 4:35 pm | swanwick: | @JBordeaux social tools like delicious and digg help to filter the noise. #KMers |
| 4:35 pm | stangarfield: | @elsua the people should be able to connect those searching with them with content. For example, I can link to http://bit.ly/8XSq91 #KMers |
| 4:35 pm | lehawes: | @JBordeaux In most KM programs, value is judged by curator. Socnets let each of us be the judge of value to ourselves. #KMers |
| 4:35 pm | Ewen_chats: | @elsua on Q3: define 'same traps'? Anyway key difference (personal vs institutional) means probably different route/different traps #KMers |
| 4:35 pm | jmcgee: | Q3 - SocNets might start with less grandiose ambitions in order to avoid KM's mistakes - #KMers |
| 4:35 pm | rdatta: | socnet is much more useful when deeper into collaboration #kmers |
| 4:35 pm | Ewen_chats: | RT @lehawes: @JBordeaux In most KM programs, value is judged by curator. Socnets let each of us be the judge of value to ourselves. #KMers |
| 4:35 pm | JBordeaux: | @elsua q3 #KMers. Avoid gurus, best practices, outsourcing, self-referential conferences, etc. In other words: too late. |
| 4:35 pm | heikistr: | RT @amcafee: RT @jmcgee: best argument for SocNets over KM is shift in perspective from static content to dynamic interaction - #KMers |
| 4:36 pm | elsua: | ? @hjarche: Q#: Socnet should embrace other disciplines and not become another silo / That pretty much nails it for me! KM=siloed #KMers |
| 4:36 pm | stangarfield: | @jeffrey_brandt Search can help, but also helps if someone ensures metadata is added, etc. #KMers |
| 4:36 pm | lehawes: | Q3: Love this! KM got too document focused. Socnets may be too people focused. Need to balance tacit and explicit K; both have value. #KMers |
| 4:36 pm | elsua: | @Ewen_chats Traps: over-structuring, IT vendor heaven, best practices, technology / processes focus, biz related not people related.. #KMers |
| 4:37 pm | rdatta: | RT @elsua: ? @hjarche: That pretty much nails it for me! KM=siloed - let's apply KM to KM to overcome silos :) #kmers |
| 4:37 pm | swanwick: | Q3: #SM is falling victim to some of the same confusion as it grows. But, likely will stay as a "lighter" touch than KM #KMers |
| 4:37 pm | oscarberg: | RT @amcafee: RT @jmcgee: best argument for SocNets over KM is shift in perspective from static content to dynamic interaction - #KMers |
| 4:37 pm | Ewen_chats: | @elsua @hjarche and not only become a silo but also become a sect (oh, you're from that KM / SocNet sect? as I hear sometimes) #KMers |
| 4:37 pm | LLiu: | Seems 2me #KMers r unwilling 2accept reality that KM principles have been relegated as useful only to Records Mgmt function. <ducking> |
| 4:37 pm | jmcgee: | RT @JBordeaux: @elsua q3 #KMers. Avoid gurus, best practices, outsourcing, self-referential conferences, etc. In other words: too late. |
| 4:37 pm | mneff: | Some issues in social networks already happening, silos forming, people not collaborating as much as they could. #kmers |
| 4:38 pm | elsua: | @stangarfield I like that combination of helping knowledge workers find not just the right content, but the right people, too! #KMers |
| 4:38 pm | kcbower: | @LLiu Oooh - ouch. Confused as to why you're here. #KMers |
| 4:38 pm | POM4MetroStar: | RT @mneff: Looking for ... mapping of knowledge similar to...the brain works. ...navigate by topic, author, content ... Symantic Web? #KMers |
| 4:38 pm | jeffrey_brandt: | RT Nicely said @lehawes @JBordeaux In most KM programs value is judged by curator.Socnets let each of us B judge of value 2 ourselves #KMers |
| 4:38 pm | Ewen_chats: | @mneff There's also a dynamic perspective: people need to find/define 'their' socnet practices, that includes making mistakes #KMers |
| 4:38 pm | elsua: | ? @lehawes: Q3: Love this! KM got too document focused. Socnets may be too people focused. Need to balance tacit & explicit K [...] #KMers |
| 4:38 pm | JBordeaux: | @lehawes #KMers. Excellent, agree! Still leaves gap between individual and "official" org curator, though? |
| 4:38 pm | lehawes: | @LLiu You should duck. Record Mgrs. have nothing to do with KM. They manage static information that has no context. #KMers |
| 4:38 pm | swanwick: | @kcbower Pls don't chase him away. I appreciate the viewpoint. #KMers |
| 4:39 pm | rdatta: | process of discovery and mutation is helped tremendously by healthy socnets - without that KM is static and brittle #kmers |
| 4:39 pm | jeffrey_brandt: | RT Sad but true @JBordeaux: q3 #KMers. Avoid gurus, best practices, outsourcing, self-referential conferences, etc. In other words: 2 late. |
| 4:39 pm | elsua: | ? @JBordeaux: q3 #KMers. Avoid gurus, best practices, outsourcing, self-referential conferences, etc. In other words: too late/Whoahh #KMers |
| 4:39 pm | rickladd: | Avoid silos - provide for serendipity - celebrate openness & democracy - trust people to know what they need and what they know. #KMers |
| 4:39 pm | Ewen_chats: | @elsua Reminds me that the new paradigm may be SHARING knowledge is power. People come first (in my view) and lead to content #KMers |
| 4:39 pm | hjarche: | @elsua but tacit is becoming 90% of knowledge work - explicit takes a back seat #kmers |
| 4:39 pm | jeffrey_brandt: | RT (lol) @LLiu: Seems 2me #KMers r unwilling 2accept reality that KM principles have bn relegated as useful only 2 Records Mgmt fcn. |
| 4:39 pm | kcbower: | @swanwick Don't intend to chase away, just curious! Interesting perspective, I agree. #KMers |
| 4:40 pm | lehawes: | @JBordeaux Yes, that gap will still exist. Is that really problematic though? Or is it something we can live with? #KMers |
| 4:40 pm | LLiu: | @lehawes That "balance" is called "seamless collaboration" & is the Next Big Thing aka New Old Thing. :-) #KMers |
| 4:40 pm | Ewen_chats: | RT @swanwick: @kcbower Pls dont chase him away. I appreciate the viewpoint. > Me too! Le'ts not create a silo on #KMers ;) #KMers |
| 4:40 pm | elsua: | @mneff Hummm, interesting! Is that lack of collaboration provoked by technology or knowledge workers themselves? #KMers |
| 4:40 pm | rdatta: | We found that both quality and quantity of content increased when community activity increased #kmers |
| 4:40 pm | mneff: | One value of records management is that they are at least trying to gain consensus on what is important to a corporation. #kmers |
| 4:41 pm | Ewen_chats: | RT @rickladd: Avoid silos- provide for serendipity- celebrate openness & democracy- trust people 2 know what they need / know. #KMers |
| 4:41 pm | lehawes: | @LLiu :>) The Holy Grail, methinks... #KMers |
| 4:41 pm | sig: | @hjarche If system does process then all is auto-captured timestamped and in other context. That data can produce any doc later #KMers |
| 4:41 pm | mneff: | @elsua Still a knowledge worker issue. They are used to doing their own thing for so long still hard to get them to look up. #kmers |
| 4:41 pm | jmcgee: | Best way SocNets will avoid mistakes of KM is to stay connected to the org and to the outside environment #KMers |
| 4:41 pm | elsua: | ? @rickladd: Avoid silos - provide for serendipity - celebrate openness & democracy-trust people to know what they need & what they k #KMers |
| 4:41 pm | rsamii: | Q3. SocNet will make new mistakes + as it moves, it will learn + adapt. SocNet is more flexible than KM + maybe mistakes less costly #kmers |
| 4:41 pm | Ewen_chats: | @rdatta Otherwise we wouldn't be on this chat. We connect more than we collect - or we collect through connecting ;) #KMers |
| 4:42 pm | jmcgee: | RT @rdatta: We found that both quality and quantity of content increased when community activity increased #kmers |
| 4:42 pm | kcbower: | @rdatta Did the features of the community factor in any way, you think? #KMers |
| 4:42 pm | elsua: | @mneff Perhaps because they never to be shown / educated on how to collaborate "properly" in the first place; hasn't happened before #KMers |
| 4:43 pm | Ewen_chats: | @rsamii And even if mistakes are made, we learn most through mistakes - we need to make mistakes to avoid catastrophes #KMers |
| 4:43 pm | rdatta: | @jmcgee agree totally - communities need to connect to the outside world as well to create an agile organization #kmers |
| 4:43 pm | jeffrey_brandt: | RT Not sure I buy that 100% @lehawes: Record Mgrs. have nothing to do with KM. They manage static information that has no context. #KMers |
| 4:43 pm | KevinDJones: | KM in many ways lived to perpetuate itself despite the people. SoNet must live to enable people, nothing more. #KMers |
| 4:43 pm | stangarfield: | Q3: Tie SocNet to business needs; don't roll out tools and see "here they are - use them" without context #KMers |
| 4:43 pm | swanwick: | @mneff I think that more and more levering a #SocNet will be essential to doing job. Those who do not will perish. #KMers |
| 4:43 pm | rdatta: | @kcbower I think the most important thing we stressed was that communities have face to face events #kmers |
| 4:43 pm | elsua: | ? @hjarche: but tacit's becoming 90% of knowledge work - explicit takes a back seat / Needed, imo; knowledge = dynamic exchange #KMers |
| 4:43 pm | kcbower: | Crucial. RT @stangarfield: Q3: Tie SocNet to business needs; dont roll out tools and see "here they are - use them" without context #KMers |
| 4:43 pm | Ewen_chats: | RT @stangarfield: Q3: Tie SocNet to business needs; dont roll out tools and see "here they are - use them" without context > Yup! #KMers |
| 4:43 pm | lehawes: | @rsamii I hope you're right about flexibility advantage of socnets. I think you are, FWIW. #KMers |
| 4:44 pm | LLiu: | @lehawes Then u better duck cuz #RMers know plenty abt context & static isn't just old content but could also be snapshot in time. #KMers |
| 4:44 pm | rickladd: | Giving up control is going to be very challenging for not only managers, but just about everyone. Major cultural shift. #KMers |
| 4:44 pm | elsua: | @mneff Whoahhh! Love it how you brought a topic @jharche has been advocating for a while: constant unlearning experiences #KMers |
| 4:44 pm | swanwick: | @rdatta Isn't this a community? I feel connected to many of the ppl here, yet have not met 95% of them. #KMers |
| 4:44 pm | rdatta: | @stangarfield couldn't agree more - there too much of "we've just installed the latest wiki - yeh! now what?" #kmers |
| 4:45 pm | POM4MetroStar: | How to improve either? RT @KevinDJones: KM...lived to perpetuate itself despite...people. SoNet...to enable people, nothing more. #KMers |
| 4:45 pm | elsua: | @stangarfield I agree w/ that sentiment! SocNet needs to be embedded 100% into the biz & not kept separate like KM's been all along! #KMers |
| 4:45 pm | LLiu: | @kcbower That's my pt: knowledge cannot be "accessed" (or managed). U access ppl/info/context 2derive knowledge &make decisions. #KMers |
| 4:45 pm | hjarche: | @elsua "life in perpetual beta" that's me :) #kmers |
| 4:45 pm | lehawes: | @jeffrey_brandt Yes, I exaggerated. Info managed as record has context in form of strict taxonomy. But rarely used for learning. #KMers |
| 4:46 pm | Ewen_chats: | @rickladd But there is a reward to change in major ways, even for ourselves: knowledge ego-logy (http://su.pr/2Ntrd9) #KMers |
| 4:46 pm | elsua: | @rickladd Great point on control, Rick! I actually think giving up on it is a huge part of that unlearning process #KMers |
| 4:46 pm | rdatta: | @swanwick yes it is, but doesn't beat face to face - trust can build faster this way #kmers |
| 4:46 pm | mneff: | We had many systems to store content but the collaboration piece was missing. We installed social networks to help people connect. #kmers |
| 4:46 pm | POM4MetroStar: | Yes! RT @elsua: @stangarfield I agree w/ that sentiment! SocNet...to be embedded...into the biz...not...separate like KMs been...! #KMers |
| 4:46 pm | elsua: | ? @hjarche: @elsua "life in perpetual beta" thats me :) / I actually think that's pretty much all of us out there! ;) #KMers |
| 4:46 pm | Ewen_chats: | RT @LLiu: @kcbower Thats my pt: knowledge cannot be "accessed" (or managed). U access ppl/info/context 2derive knowl.&make decisions. #KMers |
| 4:47 pm | jeffrey_brandt: | @rdatta @swanwick Is it real trust or false trust? :) #kmers |
| 4:47 pm | swanwick: | #KM was something we wanted ppl to do for more effective org. #SM is something ppl want to do to make themselves more effective #KMers |
| 4:47 pm | kcbower: | @rdatta So using the online tool as a prompt to increase face to face interaction as opposed to a knowledge sharinbg tool? #KMers |
| 4:47 pm | mneff: | Now that they are connecting, they realize they want 2 share more and want a better document management system. They are intertwined. #kmers |
| 4:47 pm | elsua: | Ok, time for Q4; think of SocNet in 5 to 10 years from now ... pause and reflect for a minute... #KMers |
| 4:47 pm | pekadad: | @rdatta The challenge I see is that there is a small grp who "needs" a wiki, convinces IT to install it and then it's pushed widely #KMers |
| 4:47 pm | jmcgee: | RT @LLiu: @kcbower That's my pt: K cannot be "accessed" (or managed). U access ppl/info/context 2derive K &make decisions. #KMers |
| 4:48 pm | elsua: | & then Q4: Will Social Computing ever follow the same path and disappear pretty much like KM "might" do as well? #KMers |
| 4:48 pm | jeffrey_brandt: | @elsua @hjarche How do I get my life out of alpha?? :) #KMers |
| 4:48 pm | LLiu: | @kcbower I'm here cuz I enjoy constructive debates *and* cuz Twitter isn't a KM system that would've hid this discussion in silo. :-) #KMers |
| 4:48 pm | lehawes: | RT @mneff: Now that they are connecting, they realize they want 2 share more and want a better doc mgmt system. They are intertwined. #KMers |
| 4:48 pm | rickladd: | @elsua Yes, Luis. Many ltl chngs in terms of recognizing where true authority lies. Maybe dispersion is answ 2 compliance challenge #KMers |
| 4:48 pm | swanwick: | @jeffrey_brandt Does it matter? As long as the truster feels trust isn't that what matters? #KMers |
| 4:48 pm | hjarche: | Social Networking in 5-10 years will not be as far advanced as we think it will be - look back at KM, elearning, etc #kmers |
| 4:48 pm | POM4MetroStar: | @swanwick IMO KM not limited to making an effective org #KMers |
| 4:48 pm | kcbower: | @LLiu Need to think about that more, but I get your point. Context is key. #KMers |
| 4:49 pm | pekadad: | @rdatta & neither IT nor the larger biz really "gets" the wiki, so while it's widely available it's used by a small 'special' grp #KMers |
| 4:49 pm | elsua: | @jeffrey_brandt That's a great question, Jeff! Not sure I got the answer for it either! #KMers |
| 4:49 pm | rdatta: | @pekadad yes, or it could also be people chasing the latest buzz, and then the tech gets a bad name, never to recover from #kmers |
| 4:51 pm | rdatta: | But I think it will have an impact, because deep down, we are social animals, social interactions are food for our complete being #kmers |
| 4:51 pm | kcbower: | We can only hope! RT@rdatta:Q4:if it disappears then it should be because it has become so commonplace, people dont notice it anymore #KMers |
| 4:51 pm | mneff: | The remote chatting helps build trust like the water cooler in times of yore. Then the focus on business can be stepped up. #kmers |
| 4:51 pm | VMaryAbraham: | @elsua Thanks, Luis. Sorry to be late -- some unscheduled meetings intervened. Glad all of you are having a lively discussion. #kmers |
| 4:51 pm | Ewen_chats: | @mneff And that's a key point: talking can be very productive, so companies should encourage use to do so, not just produce! #KMers |
| 4:52 pm | swanwick: | Q4: #SM is a ppl revolution, #KM was a largely unsuccessful coup by a small group of passionates. #KMers |
| 4:52 pm | elsua: | @jeffrey_brandt Great point! Like @rickladd just mentioned like water to fish! Seamless & integrated into who we are & what we do! #KMers |
| 4:52 pm | stangarfield: | Connect/collect example: Jan. 12 KMers chat http://bit.ly/97SVqv ( |
| 4:52 pm | hjarche: | RT @mctoonish: I think we might see some pull-back in SM in the next 10 years as people get nervous / paranoid about privacy. #kmers |
| 4:52 pm | rdatta: | I think part of the problem in traditional KM was not stressing the social part enough, and even later CoPs were treated surgically #kmers |
| 4:52 pm | Ewen_chats: | RT @rdatta: But I think it will have an impact, because deep down, we are social animals, social interactions feed our complete being #KMers |
| 4:52 pm | LLiu: | @lehawes Cuz knowledge is contextual/subjective/organic. #KMers take too heavy/rigid approach 2capturing/codifying/sharing/ |
| 4:52 pm | POM4MetroStar: | RT @hjarche: SocNet as a business process will not be fully embraced & integrated for a long time - people & orgs slow to change, IMO #KMers |
| 4:53 pm | jeffrey_brandt: | @swanwick 2 sum degree I think it does.Virtual trust is easier 2 manipulate/misrepresent, no auidable, visual or 6th sense help avail #KMers |
| 4:53 pm | elsua: | @mctoonish Another great point! I reflected on such important issue (Privacy) last week & I do hope I'm very wrong, to be honest #KMers |
| 4:53 pm | Ewen_chats: | RT @swanwick: Q4: #SM is a ppl revolution, #KM was a largely unsuccessful coup by a small group of passionates.>Yes #KMers |
| 4:53 pm | VMaryAbraham: | @rdatta Agreed. But traditional #KM was focused on objects and tech more than on people and processes. #kmers |
| 4:53 pm | swanwick: | Though the impact of #KM has been less than the promise, that doesn't mean that tenets have not been integrated #KMers |
| 4:53 pm | mneff: | Getting them to do two way communications is a big step from the one way broadcasts of yesteryear. It will take time to take hold. #kmers |
| 4:54 pm | lehawes: | @hjarche Agree socnet as biz process will take time, but aren't we doing it already? Just with insufficient (or no) technology? #KMers |
| 4:54 pm | rdatta: | Also, #km was trying too hard to make things precise and elaborate, and unambigous, but knowledge is rather fuzzy and contextual #kmers |
| 4:54 pm | jeffrey_brandt: | @mneff Personal conferencing is cheap and helps overcome some of the face-2-face #kmers |
| 4:54 pm | Ewen_chats: | @stangarfield Actually that's a good example. And for one I believe in quick and dirty collection rather than polished stuff -to dust #KMers |
| 4:54 pm | mneff: | Social networks allows many to many communications. A new style for the leaders to learn and embrace. Some will, some won't. #kmers |
| 4:54 pm | swanwick: | @VMaryAbraham I have done #KM projects with a lot of people/process, but were driven by top-down org goals. #KMers |
| 4:54 pm | mctoonish: | @elsua It just seems like we're seeing a growing wave of paranoia in general that I think might carry over into SM #KMers |
| 4:55 pm | hjarche: | @lehawes yes, but outside normal business processes for most orgs #kmers |
| 4:55 pm | rdatta: | @VMaryAbraham yes, agreed - typical goofup on following the wrong branch of philosophy for KM #kmers |
| 4:55 pm | Ewen_chats: | @mneff But leaders who won't adapt to many2many comms may find themselves sidelined? Connect or die! #KMers |
| 4:55 pm | VMaryAbraham: | @mneff They've been having 2-way convos via phone and e-mail. It's a slight (but impt) shift to #SM. #kmers |
| 4:55 pm | mneff: | @jeffrey_brandt True. I think that will pick up over time as well as infrastructure is stepped up to accommodate. #kmers |
| 4:55 pm | elsua: | @mctoonish It's a well founded paranoia, though, if you judge by how several SNS are treating their networks as of late; unbelievable #KMers |
| 4:55 pm | swanwick: | Is the sum of individual's business goals more important to an org than what the board decides? #KMers |
| 4:56 pm | rickladd: | KM is to SM as Taxonomy is to Folksonomy - ?? - Does that address anything worthwhile? #Offthetopofmyhead #KMers |
| 4:56 pm | VMaryAbraham: | @swanwick So the key is to have this always be bottom-up? #kmers |
| 4:56 pm | elsua: | @rickladd Probably it does, although not separate from one another, but working in conjunction towards a common goal: Biz & People #KMers |
| 4:56 pm | jeffrey_brandt: | @hjarche @mctoonish Not so sure about pull-back. New generation seems to have no fears or concerns about privacy. #kmers |
| 4:56 pm | swanwick: | @VMaryAbraham Not saying I have the answer, but bottom-up seems to be why #SM has gained more adoption faster. #KMers |
| 4:56 pm | lehawes: | @hjarche Agree. I would like to see some collaboration & knowledge sharing activities standardized at a high process level. Patterns. #KMers |
| 4:57 pm | rdatta: | @snowded has recently been talking about role of abduction instead of deduction and induction #kmers |
| 4:57 pm | VMaryAbraham: | @rickladd Doesn't work for #KMers who embrace both taxonomy and folksonomy! #kmers |
| 4:57 pm | hjarche: | bye KMers - gotta go but it's been fun & very informative - thx #kmers |
| 4:57 pm | kcbower: | @swanwick Maybe not about value of one vs. the other, but alignment? #KMers |
| 4:57 pm | elsua: | @VMaryAbraham @swanwick I'd think it's more about a balance between top-down & bottom-up; benefit from both! #KMers |
| 4:57 pm | rdatta: | similar points were made by nonaka in the mid 90's but it didn't seem to catch in the western hemisphere #kmers |
| 4:57 pm | LLiu: | @hjarche "SocNet as biz process" -huh? SocNet is abt "shared narcissism" &requires policy mgmt, not process. #KMers need 2loosen a bit. :-) |
| 4:58 pm | stangarfield: | Interesting to me is that CoPs have been around a long time and were part of KM, but are also considered new and part of SM #KMers |
| 4:58 pm | swanwick: | RT @elsua: @VMaryAbraham @swanwick Id think its more about a balance between top-down & bottom-up; benefit from both! #KMers |
| 4:58 pm | Ewen_chats: | The challenge is to negotiate personal and institutional objectives and related knowledge sharing practices - again energy / control #KMers |
| 4:58 pm | VMaryAbraham: | As comfort w/ the tech grows AND as biz etiquette re: #SM is developed, we will see more SM usage. We in transition now. #kmers |
| 4:58 pm | Ewen_chats: | RT @elsua: @VMaryAbraham @swanwick Id think its more about a balance between top-down & bottom-up; benefit from both! > Agree #KMers |
| 4:58 pm | mneff: | @rickladd It may for some. I think KM includes them all. SM a technology. Taxonomy and folksonomy are just methods to categorize. #kmers |
| 4:58 pm | jeffrey_brandt: | @rdatta @snowded Abduction? Can you elaborate #kmers |
| 4:58 pm | lehawes: | RT @elsua "@VMaryAbraham @swanwic |
| 4:58 pm | VMaryAbraham: | @elsua Agree with balance -- but it can be hard to achieve. #kmers |
| 4:59 pm | elsua: | [Moderator] We're coming closer to the end of today's chat; feel free to tweet along plenty more! Thanks everyone for joining!! #KMers |
| 4:59 pm | Ewen_chats: | @stangarfield perhaps because institutions did not recognise as part of formal KM because going out of domain of control? #KMers |
| 4:59 pm | swanwick: | @stangarfield Everything that is part of #KM that becomes successful gets split off. :( #KMers |
| 4:59 pm | rickladd: | OK. Fair enough. Not saying they're mutually exclusive. Prolly complementary, but I see one more "precise" & controlling than other #KMers |
| 4:59 pm | elsua: | Probably, Stan, because, after all, both KM & SocNet are one & the same, but w/ different names / constituencies #KMers |
| 4:59 pm | jeffrey_brandt: | @stangarfield Is it the new makeover of CoPs? Web 2.0 Socnet tools, etc? #KMers |
| 4:59 pm | rdatta: | @jeffrey_brandt my take: its more about hunches based on fuzzy signals #kmers |
| 5:00 pm | elsua: | @VMaryAbraham Yes, not an easy one, Mary, but worth the fight, for sure! That's why we're here, imo... #KMers |
| 5:00 pm | lehawes: | @elsua Great conversation, Luis! Thanks for moderating today! Goodbye all. #KMers |
| 5:00 pm | VMaryAbraham: | RT @elsua: Probably, Stan, because, after all, both KM & SocNet are one & the same, but w/ different names / constituencies #kmers |
| 5:00 pm | mneff: | @rickladd Which could be the discussion between KM 1.0 and KM 2.0 and ... #kmers |
| 5:00 pm | swanwick: | If anyone wants to moderate, pls let me know. Slots open in June. #KMers |
| 5:00 pm | LLiu: | @rdatta @snowded "Abduction vs deduction vs induction" #KMers [Aliens vs taxes vs Hall of Fame? :-)] |
| 5:00 pm | VMaryAbraham: | We NEED this!!! RT @mneff: @rickladd Which could be the discussion between KM 1.0 and KM 2.0 and ... #kmers |
| 5:00 pm | stangarfield: | @jeffrey_brandt Possibly, but also, organizations are at different stages of awareness and adoption. #KMers |
| 5:01 pm | Ewen_chats: | Perhaps the balance is for (top-down) institution to amplify personal initiatives that help overall objectives, i.e bring focus? #KMers |
| 5:01 pm | rdatta: | @swanwick I can probably do one in June #kmers |
| 5:01 pm | elsua: | [Moderator] Top of the hour, folks! That'll conclude this week's chat event! Please do keep the convos going & cya all next week! :) #KMers |
