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[Transcript] Personal Profiles

Chat Event: 
Date & time: 
Tuesday, November 2, 2010 - 17:00 - 18:00 UTC
Transcript: 

3:20 pm WeKnowMore: [Twitter Chat @ noon today!] Personal Profiles | #KMers http://bit.ly/aD6PYz #KM #innochat #cmgr
4:02 pm swanwick: Chat coming up NOW. I'm looking forward to talking about Personal Profiles with @ideaspree on #KMers
4:04 pm kcbower: Hello all! It's been too long - so many busy Tuesdays in a row. Kate, grad student studying KM. #KMers
4:05 pm kcbower: By the way - off topic - I'm seeking case studies re: CoPs in orgs - any suggestions? #KMers
4:09 pm swanwick: Hi Kate. Great to see you. Not sure where @ideaspree is. #KMers
4:11 pm stangarfield: @kcbower Kate, did you try posting to the SIKM Leaders Community and/or com-prac http://groups.yahoo.com/group/com-prac/ ? #KMers
4:13 pm jmcgee: Waiting patiently in the wings for today's #kmers chat to get rolling. Like @kcbower the last few Tuesday's have been very busy
4:13 pm kcbower: @stangarfield Hello Stan! How have you been? Not yet - just got a request about 10 mins ago. Will likely post later. #KMers
4:14 pm curtisaconley: Sorry for being late - Curtis Conley from Deloitte/Chicago is here. A topic near and dear to my heart today... #KMERs
4:14 pm swanwick: @weknowmore , Any idea where @ideaspree is? #KMers
4:17 pm stangarfield: @curtisaconley Curtis, since the moderator is not here, maybe you can kickstart the conversation - what question would you ask? #KMers
4:18 pm kcbower: @jmcgee I know I've been hustling to finish my degree (5 weeks!) - what have you been up to lately? #KMers
4:20 pm jmcgee: @kcbower #KMers traveling and all of my meetings seem to happen on Tuesdays Doing a lot of thinking re observable work #owork
4:20 pm curtisaconley: Given how many org profile systems have gone underused- does anyone have ex. of successful profile systems? What makes them work? #KMERs
4:22 pm swanwick: My favorite profile system is IBM's Fringe. Also called BluePages+1 #KMers
4:23 pm swanwick: Not sure if it is still around. Was there when I was at IBM in 2007. Hooked into central systems. Allowed for social tagging. #KMers
4:23 pm stangarfield: The best ones are populated with already available data - one we had at HP used user IDs, mined RSS feeds, & aggregated in profiles #KMers
4:23 pm jmcgee: suspect we've confused the content of profiles with the activity they are intended to elicit - what do we want people to do? #kmers
4:25 pm jmcgee: one idea I've had modest success with - profile Q of "what are you good at helping others with?" #kmers
4:26 pm Ridgehead: @swanwick it's still there & better than ever. Loads of internal systems all link user names to bluepages too #KMers
4:26 pm curtisaconley: @swanwick How much information was pulled in w/o the user needing to populate on their own? What was adoption like? #KMERs
4:26 pm stangarfield: @jmcgee Good point: I want a profile that pulls available data, aggregates content, & displays expertise, interests, & communities #KMers
4:26 pm curtisaconley: @stangarfield Agree - the less work a user as to do, the better. Activity pulled in should be enough to infer expertise #KMERs
4:27 pm JoeRaimondo: I'm doing KM tool requirements work for large internal legal dept. Everybody wants a "Facebook. " Surprised? #kmers
4:28 pm curtisaconley: @jmcgee I believe we want people to interact w/ social media tools, and have that activity pulled into their profile #KMERs
4:28 pm WeKnowMore: [Twitter Chat in 30 min] Personal Profiles | #KMers http://bit.ly/aD6PYz #KM #innochat #cmgr
4:29 pm stangarfield: @jmcgee Agree, and another variation: in which specialties are you comfortable being presented to a client as an expert? #KMers
4:29 pm JoeRaimondo: WRT the Facebook, a person's picture does go a long way. #kmers
4:30 pm curtisaconley: Claiming a skill in a directory isn't as convincing as someone active in subject, tagged by other users as an expert, etc #KMERs
4:30 pm stangarfield: @WeKnowMore Are you aware that due to daylight savings ending in Europe but not in the US that it is currently 12:30 pm EDT US? #KMers
4:30 pm pekadad: @JoeRaimondo Not surprised. My experience is that whatever the next "big thing" is on the internet, that will b the next "must have" #KMers
4:30 pm swanwick: @curtisaconley But not easy for the average person to infer from activity. Especially when activity is multi-threaded. #KMers
4:30 pm jmcgee: @curtisaconley agree we want interaction among users - another idea worth pursuing - find one new person to help this week #KMERs
4:31 pm jmcgee: RT @JoeRaimondo: WRT the Facebook, a person's picture does go a long way. #kmers +++ always baffled by people w/o pics
4:33 pm JoeRaimondo: In my experience, the question most often encountered in this regard is: Isn't this HR's job? Talk about poking a hornet's nest. #kmers
4:33 pm curtisaconley: @swanwick What if tag clouds pull from community memberships, publications, bookmarks, posts/replies, to give idea of expertise? #KMERs
4:34 pm ithorpe: Ian Thorpe working on KM in UNICEF joining late #kmers
4:35 pm Ridgehead: FB & LinkedIn should just create private 'groups' for companies. They've already got the profiles, functionality, & user acceptance #KMers
4:35 pm swanwick: @curtisaconley Yes, much better approach. Need a layer in-between. #KMers
4:35 pm kcbower: Have to step out, but think that sharing expertise = key. Current org provides space to describe past work/roles - a start. #KMers
4:35 pm swanwick: when I look someone up, I am staring at their page while I am talking to them on the phone. I can/should tag them while there. #KMers
4:35 pm ithorpe: @JoeRaimondo agree- if it's HR driven will be harder to really engage people to want to share #kmers
4:37 pm curtisaconley: What should employees be responsible for, vs. what should be automatically pulled in for them? #KMERs
4:38 pm ithorpe: @curtisaconley in our system we decided official title and office/section and phone/e-mail only rest is self- complete #kmers
4:39 pm stangarfield: Wish: Standards for personal profiles so that you can enter data & photo once & have it shared across multiple environments. #KMers
4:39 pm commutiny: RT @curtisaconley: Claiming a skill in a directory isn't as convincing as someone active in subject, tagged by other users as an expert, etc #KMERs
4:39 pm Ridgehead: auto-pulled - contact info, reporting structure, job role & responsibilities, current teams #KMers
4:39 pm ithorpe: RT @stangarfield: Wish: Standards for personal profiles so that you can enter data & photo once & have it shared across multiple environments. #KMers
4:40 pm JoeRaimondo: @curtisaconley Ideally employees SHOULD be responsible for everything. It should be seen as part of your job-how you're presented. #kmers
4:40 pm Ridgehead: employee driven - photo, experience, skills, communities & interests #KMers
4:41 pm curtisaconley: @stangarfield: Re: Standards for personal profiles, totally agree #KMERs
4:41 pm Ridgehead: Company determines the general profile, individual fills the white space #KMers
4:42 pm jmcgee: wonder if we should take a look at Open Diaspora effort http://bit.ly/blAlki #kmers
4:43 pm curtisaconley: The more automated a profile, the more frequently they're used (IMO). Employees shd be responsible for most important areas tho #KMERs
4:45 pm curtisaconley: @jmcgee Since it's open source, do you think orgs may create internal-facebook solutions with it? #KMERs
4:45 pm ithorpe: @curtisaconley we don't automate much because the "official" data is often incomplete or badly out of date. #kmers
4:46 pm curtisaconley: @ithorpe A challenge, for sure. And something I've had no less than 4 conversations about this morning... :) #KMERs
4:47 pm ithorpe: @curtisaconley we also want people 2 "own" their profiles & use them as way of expressing their interests & skills beyond job they do #kmers
4:48 pm jmcgee: @curtisaconley re Open Diaspora - I suspect most orgs will opt for something out of the box rather than go open source #KMERs
4:48 pm ithorpe: @stangarfield agree on portable profiles although people like to have different personas on different networks - need 2 take account #kmers
4:48 pm curtisaconley: As a user of profile systems internally/externally - what is the most helpful part(s) of a users profile? #KMERs
4:48 pm JoeRaimondo: @ithorpe WRT people owning profiles, there's a generational split. Boomers struggle with it; younger generations embrace it. #kmers
4:49 pm ithorpe: RT @JoeRaimondo @ithorpe WRT people owning profiles, a generational split. Boomers struggle with it; younger generations embrace it. #kmers
4:50 pm curtisaconley: @JoeRaimondo For internal profiles, I would challenge that. We're having an equally difficult time convincing all gen's to update #KMERs
4:50 pm JoeRaimondo: @curtisaconley Most valuable info is very context dependent. It could be vertical or horizontal expertise or customer/client specific #kmers
4:51 pm ithorpe: @curtisaconley despite all, I think it is their activity that I'm most interested in (plus whatever I find in common with them) #kmers
4:51 pm JoeRaimondo: @curtisaconley Yes, it goes back to "that's HR's job" issue. Not my job. #kmers
4:52 pm ithorpe: @curtisaconley @joeraimondo true, can't generalize about Boomers, Gens X&Y is more temperament, but younger seem to adopt quicker #kmers
4:52 pm stangarfield: @curtisaconley Photo, bio, location, organization, skills, interests, connections, communities, links, recommendations #KMers
4:52 pm hdkeulenaer: @ithorpe Indeed - the challenge is to find out 'who knows what' #kmers
4:53 pm curtisaconley: @ithorpe That, to me, is the difference between implied-expertise (actual activity) and claimed-expertise (e.g., skills tree) #KMERs
4:54 pm curtisaconley: My bias when viewing a profile is to trust a person's implied-expertise much more than their claimed-expertise #KMERs
4:55 pm curtisaconley: If your org. profile system could make one improvement, what would you want it to be? #KMERs
4:55 pm hdkeulenaer: @curtisaconley Love your point. Rather than a self-declared 'expert', I'd like to find somebody who worked on a specific subject #kmers
4:57 pm JoeRaimondo: Invention idea-encode individual's profile into a 3D barcode and let them wear it as a temporary tatoo. Use smartphones to decode ;-) #kmers
4:57 pm hdkeulenaer: @curtisaconley I'd like to represent people as vectors, based on their detail activity stream, and calculate distances between people #kmers
4:57 pm ithorpe: @curtisaconley link profiles 2 MORE activities (so far only community activity, need 2 link 2 official reports, strategies etc. #kmers
4:58 pm curtisaconley: @JoeRaimondo I love it! I might actually do this, as well... :) #KMERs
4:59 pm jmcgee: need to run - thanks to everyone for self-organizing today's chat #kmers
4:59 pm curtisaconley: @ithorpe @hdkeulenaer Great ideas - pulling in all activity, and making sense of it for the end user #KMERs
5:00 pm hdkeulenaer: @ithorpe I've seen Attensa going pretty far in the direction you're describing http://www.attensa.com/ #kmers
5:00 pm ithorpe: @JoeRaimondo like it, but it also sounds a bit ominous too. Scan me to know what I've done. #kmers
5:01 pm curtisaconley: I need to be running here soon as well. Thanks to everyone for sharing! #KMERs
5:02 pm ithorpe: @hdkeulenaer thanks for link. Part of r problem is cultural though. We tend to identify our outputs only with the org. not the pple #kmers
5:03 pm ithorpe: Dashing to a conference call. Thanks to all for a great chat today. #kmers
5:03 pm ideaspree: I should host the chat about "personal profiles" via @weknowmore. Now I see you guys already started Time was changed last weekend #kmers :)
5:04 pm ideaspree: So this is a but awkward :-) Great that there was a discussion anyway! I do not know what to do now exactly... #kmers
5:07 pm ideaspree: Are there any people that would still like to chat? Otherwise I'll just go through the transcript. :-) #KMers
5:08 pm steveellwood: @curtisaconley #KMERs trusting a profile? *See* what they've written/blogged/tweeted about. Judge by what they've said rather than claimed
5:08 pm gaurisalokhe: @ideaspree i guess its the fault of the day light saving! I am here but not sure there are many others #KMers
5:13 pm ideaspree: LOL, yes! Do you guys still want to chat? Or shall we review the transcript and use site comments for discussion? #KMers
5:15 pm steveellwood: @ideaspree @hdkeulenaer 'kay guys see you next tine (and I'll have a close look at the time, too :-) #kmers
5:16 pm gaurisalokhe: @ideaspree yeah... transcript would be fine... given that we are just 3! @hdkeulenaer #KMers
5:16 pm ideaspree: @hdkeulenaer Yes, sorry about all this. I didn't realize the time shift... #KMers
5:16 pm ideaspree: I do plan to attend these discussions more often! They look like a lot of fun! #KMers
5:21 pm WeKnowMore: Due to daylight saving time shift in Europe the #KMers moderator was absent during the twitter chat where the USA people had a great session
5:23 pm knowledgetank: links for 2010-11-02 http://bit.ly/9PxfkL #KM #KMers
5:24 pm WeKnowMore: Join us next week at #KMers now all on the same time :-) -> 12pm EST USA and 5pm for those in the Western-Europe Zone [Amsterdam]
5:43 pm swanwick: Submit a chat topic for an upcoming session at http://www.kmers.org/topicsuggestions/dashboard #KMers
8:19 pm knowledgetank: Reactions to the Newspaper Extinction Timeline: brickbats and (a few) bouquets http://bit.ly/9iViss #KM #KMers
8:52 pm stangarfield: RT @AndrewGent Stan, what you are thinking of is FOAF http://www.foaf-project.org/ Unfortunately, doesn't seem to have caught on #KMers
9:09 pm WeKnowMore: Looking for knowledge professionals who want to lead a twitter discussion on a topic of their choice via http://kmers.org DM us! #kmers #km
9:20 pm markgould13: New blog post, rising to @glambert's challenge to law firm #KM and #KMers: http://wp.me/p1SpV-aM
9:20 pm knowledgetank: KM in law firms: rising to a challenge http://bit.ly/cjGgPV #KM #KMers
9:45 pm knowledgetank: For nothing gold can stay http://bit.ly/bejIhL #KM #KMers
10:20 pm knihovnik2000: RT @markgould13: New blog post, rising to @glambert's challenge to law firm #KM and #KMers: http://wp.me/p1SpV-aM
 
November 3, 2010
1:09 am swanwick: Thx to @curtisconley for stepping up today and moderating #KMers in a pinch. Will check into what happened w/scheduled moderator.
1:40 am glambert: RT @markgould13: New blog post, rising to @glambert's challenge to law firm #KM and #KMers: http://wp.me/p1SpV-aM
1:48 am jriversmn: RT @markgould13: New blog post, rising to @glambert's challenge to law firm #KM and #KMers: http://wp.me/p1SpV-aM
5:13 am Knowledgize: Intranet Innovations 2010 annual report http://bit.ly/aIuIsD #KM #KMers
5:13 am knowledgetank: Intranet Innovations 2010 annual report http://bit.ly/aIuIsD #KM #KMers
5:26 am knowledgetank: Future of Crowdsourcing Summit: initial reflections on Twitter http://bit.ly/cfLTmq #KM #KMers
7:44 am nickknoco: The value of knowledge - Larry Prusak's question http://bit.ly/9hzp3v #KM #KMers #knoco
7:44 am knowledgetank: The value of knowledge - Larry Prusak's question http://bit.ly/9hzp3v #KM #KMers
8:01 am markgould13: RT @nickknoco: The value of knowledge - Larry Prusak's question http://bit.ly/9hzp3v #KM #KMers #knoco
8:07 am rondon: RT @nickknoco: The value of knowledge - Larry Prusak's question http://bit.ly/9hzp3v #KM #KMers #knoco
8:58 am knowledgetank: My Fast Forward Posts for October 2010 http://bit.ly/cpnQyg #KM #KMers
10:45 am gaurisalokhe: [Event] KM Asia 2010 - 23-25 Nov2010 http://bit.ly/9BpZJ6 #Singapore #Kmers #KM
10:45 am gaurisalokhe: [Event] KMWorld 2010, 16-18 Nov, 2010 Washington DC http://bit.ly/aPNkGg #KMers
10:46 am maureenagena: RT @gaurisalokhe: [Event] KM Asia 2010 - 23-25 Nov2010 http://bit.ly/9BpZJ6 #Singapore #Kmers #KM
10:46 am maureenagena: RT @gaurisalokhe: [Event] KMWorld 2010, 16-18 Nov, 2010 Washington DC http://bit.ly/aPNkGg #KMers
1:27 pm VMaryAbraham: Taxonomy? Show me the money first! http://bit.ly/d0cppS #KM #KMers
1:48 pm eduinnovation: RT @nickknoco: The value of knowledge - Larry Prusak's question http://bit.ly/9hzp3v #KM #KMers #knoco
2:17 pm jeffrey_brandt: RT @VMaryAbraham: Taxonomy? Show me the money first! http://bit.ly/d0cppS #KM #KMers
2:40 pm time2simplify: RT @jeffrey_brandt: RT @VMaryAbraham: Taxonomy? Show me the money first! http://bit.ly/d0cppS #KM #KMers
2:42 pm knowledgetank: London Confluence User Group: December 2010 http://bit.ly/9JMbJN #KM #KMers
3:09 pm WeKnowMore: Join our weekly twitter chats for knowledge professionals! Every Tuesday from 12-1 pm EST USA. Register at http://kmers.org #KM #KMers
5:42 pm knowledgetank: links for 2010-11-03 http://bit.ly/9YkiFS #KM #KMers
6:12 pm knowledgetank: Is it the tool, or something inside? http://bit.ly/amQV7u #KM #KMers