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Starting a KM Programme

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Tuesday, December 15, 2009 - 17:00 UTC (other timezones)
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12-1 EST

What is the best way to start up a knowledge management initiative? How do you know what your organization/target group really need? What are good first steps to take? All hopefully very interesting topics for a fruitful discussion.

5 min        Introduction of Participants

15 min      How do you know what the target group or organization wants/needs?

15 min      How do you get management on board during the first crucial phase of knowledge management implementation?

15 min      What actions/first steps are crucial during the first period (half year) of a knowledge management initiative?

5 min       Final Thoughts