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Relating structured and unstructured knowledge processes
Date & time
Tuesday, October 5, 2010 - 17:00 UTC (other timezones)
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Knowledge Management is currently often related to the unstructured information and knowledge processes in organizations. In the past the focus of KM was on the structured side. But how can/are these combined in organizations? More specifically: how does enterprise 2.0 relate to BPM? As you may know this is being heavily debated now on the web.
Agenda
- Intro: Is the summary clear? Is the distinction clear? What do you call unstructured information/knowledge processes and structured processes?
- Do you agree KM currently mostly focuses on unstructured processes? Why is this?
- Are both types of processes supported holistically/in context in your company or companies you know?
- What does this mean for tools? Should tools support both processes? Or should we piece together a tool landscape?
