training

stangarfield

In order to deal with knowledge management practices and strategies effectively, organizations and individuals should think about how to build such expertise. In what ways can you develop the right skill set, tools and attitude required for the task.

Stan Garfield (working at Deloitte, member of the KMers.org steering board and regular contributor to the chats) will lead a discussion about the way your organization handles this issue. We'll share lessons learned, insights found in literature, and best-practices. 

We hope to see you there!

johanlammers

With the uprising of social media and online collaboration tools a lot of organizations face the challenge of having to manage or facilitate online communities. In the harsh reality these community managers are seldom fulltime employees, but have to manage or facilitate their communities part-time besides all the other 'professional' work that needs to get done (and often wins the battle for time...). How should these managers be briefed? Put up to speed? Motivated? Such questions will hopefully get some answers during this twitter chat session.

weknowmore

We are surrounded by a growing ocean of information in all formats. Information Literacy is the ability to identify what information is needed, understand how the information is organized, identify the best sources of information for a given need, locate those sources, evaluate the sources critically, and share that information. It is the knowledge of commonly used research techniques.

Target groups (your colleagues) need to have a certain degree of information literacy to make effective use of the arsenal of knowledge management techniques, processes and technology. To what extend is the development of this competency the responsibility of the knowledge manager? En what are simple techniques to teach and share that can enhance a person's information literacy? And what would you share? That is what we'll chat about.

12-1 pm USA ET

• Do you have a strategy in your organization to specifically develop (aspects of) the information literacy of your staff/colleagues?
• Should this be a task for knowledge management, or should it be left to HR?
• What would you specifically teach a typical person working at your organization when it comes to information literacy (the key take aways you'd want them to remember) and how would you do it?
• What could be the dangers of not focusing on information literacy?
• Is focussing on information literacy in this age of information necessary? Since everybody has a Facebook account and uses Google already to find relevant information. Or more important than ever?