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Knowledge Management Strategies

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Tuesday, June 8, 2010 - 17:00 UTC (other timezones)
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Many organizations develop some sort of "knowledge management strategy". Do organizations need a Knowledge Management Strategy? and if so what should it be like. Is a formal documented strategy needed in order to run an effective KM program? What are the various purposes a KM strategy can serve, and what should a good strategy look like so that it can meet these purposes?

Developing a KM strategy can be a matter not only of content but also of process. What kind of preparation and consultation processes are needed to develop a successful strategy in order to ensure it reflects real business needs? How can those leading the development of a strategy work to ensure that it can gain the organization's support, get funding and have a chance of being implemented successfully.

Noon-1pm USA/ET

How Does KM Support Innovation?

Date & time
Tuesday, April 6, 2010 - 17:00 UTC (other timezones)
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Chat is April 6 at 12pm ET

KMers is pretty new to the scene.  There are other chats that have been around for a much larger portion of Twitter's own existence.  Of those that started early, not all have endured (full list: http://bit.ly/ChatSched).  Those that are still going strong are doing so thanks to a loyal and avid community.

One of those successful chats is #innochat.  We are proud to be partnering with them for a #chatmixer on April 6 and April 8.  April 6 will be the above topic on our (#KMers) hashtag and April 8 will be a similar topic on their (#innochat) hashtag.  It is highly encouraged for the members of each community to attend the others' chat.

There's a strong general feeling in the two communities that innovation and KM have a lot in common in terms of vision, goals and methodologies, and it seems valuable to explore those similarities in a more explicit way. At the same time, it's clear they should generally support each other within an organization ... but are there specific practices or projects which can better leverage the synergies?

Q1: What KM principles are similar to innovation best practices? How are they different? Q2: What information needs to be managed in order to increase innovation? Are ideas the same as information, and do they need to be treated separately? Q3: Organizationally, how should KM and innovation work together? Where do they come together within the community or decision-making structure (formal or informal), and are there any barriers that need to be overcome?

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