strategy
How do you market KM in organisations?
17:00 UTC = 12pm ET
It would be interesting to hear how organisations have branded and marketed their KM interventions into the company. Is this a budget item, what crazy ideas people have tried out, how to do it on a shoestring?
Monitoring, Assessing KM
Chat is 12pm ET / 9am PT
Knowledge management is ill-defined but even more crucially ill-assessed. The inaccuracy and inadequacy of monitoring (1) approaches for KM has left behind a trail of tensions, heated debates, frustrations and disillusions. Differing perspectives on the value of KM and on ways to conduct monitoring have further entrenched these reactions.
How to reconcile expectations from managers / donors on the one hand, from teams in charge of monitoring knowledge management and clients / beneficiaries on the other hand? How to conjugate passion for and belief in knowledge-focused work with business realism and sound management practice?
What are approaches, methods, tools and metrics that seem to provide a useful perspective on monitoring the intangible assets that KM pretends to cherish (and/or manage)? What are promising trends and upcoming hot issues to turn monitoring of KM into a powerful practice to prove the value of knowledge management and to improve KM initiatives?
Join this Twitter chat to hear the buzz and share your perspective...
- What do you see as the biggest challenge in monitoring KM at the moment?
- Who to involve and who to convince when monitoring KM?
- What have been useful tools and approaches to monitor KM initiatives?
- Where is M&E of KM headed? What are the most promising trends (hot issues) on the horizon?
KM Beyond the Firewall
Traditionally, knowledge management initiatives have focused on sharing, collaborating and connecting inside the enterprise. This is the right place to start, but our colleagues, partners, clients, suppliers and even competitors also have knowledge and expertise that we can use. Can KM grow beyond the boundaries of the enterprise to include their participation?
Regulatory and security issues aside, expanding KM beyond the boundaries of the enterprise holds bright promise. In this week's Tweetchat, we'll explore the potential advantages and obstacles of extra-enterprise knowledge management, and share strategies for pushing KM's boundaries "beyond the firewall."
- How does extra-enterprise KM strengthen (or compromise) our competitive advantage?
- What can we do to establish and distinguish credibility among internal and external participants?
- When and where do we engage people outside our organizations?
Knowledge for Innovation
Modern organizations need a new, collaborative, value-driven approach to Innovation, which is challenging traditional views. It appears that the “Knowledge Management side of Innovation” is not fully exploited. Closer synergy between Knowledge and Innovation practices would certainly benefit the innovation process.
Questions for this chat session:
- What could Open Innovation learn from KM?
- Which KM practices are applicable in an Open Innovation environment?
- What constraints are imposed by Open Innovation?
KM predictions for 2010
17:00 UTC = 12pm ET same day
Predictions are hard for any one person to make. The essence of stock markets is that many different decision makers all making bets on their own predictions leads to a consensus of where corporate performance is heading.
The same sort of crowd decision making can be used for anything. If you are interested in this topic, but not familiar with Prediction Markets, there is a lot of interesting research and interesting tools available.
This chat will be a little less formal than a prediction market. We will see what our small sample size of people thinks is going to happen in 2010 and we will hash it out to see if we can get some interesting learning out of it.
10 min. Welcome and KM New Year Resolutions
15 min. What (changes) do you predict around KM strategies in 2010?
15 min. What (changes) do you predict around KM technologies in 2010?
15 min. What (changes) do you predict for the role of knowledge managers in 2010?
5 min. What topics would you like to discuss in future chats on KMers.org in 2010?

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