model

plantpixie

Social technologies can have a positive impact in helping to create a more socially connected organisation whilst increasing collaborative working. However, as more and more social technologies are made available, along comes the confusion of choice. Bearing in mind that in any organisation you are going to varying levels of social adoption (technology and right mindset), what would the advantages and disadvantages be of implementing a Social Governance Model?

EricWeidner1

Sophisticated, established disciplines often develop "maturity models" as they themselves mature, e.g., Software Engineering Institute's - Capability Maturity Model (CMM)®

For KM, a number of maturity models were developed, possibly prematurely, in the 1999 - 2001 era. Some work has been done since then, but not one has emerged as a robust, de-facto standard. Is it about time that KM begins to demonstrate signs of maturity by having such tools and supporting KM Methodologies?

Let's chat about the merits of developing a robust maturity model for KM.

Specifically, let's chat about some desirable maturity model characteristics, such as:

Q1: Should it be 'staged - sequential such as birth, child, teen, ...' or 'continuous - allows for loopbacks'? But, clearly the number of levels shouldn't be specified, but be flexible (traditional 4 - 6) and let's let the developers see how it unfolds?

Q2: Should the model be not only a more traditional diagnostic, assessment tool, but have prescriptive abilities as well (how you advance to the next maturity level)?

Q3: Should the model itself be flexible to allow for relevant application in a number of different organizational circumstances? If so, what are the common, almost generic components vs unique, industry-specific, if any?

Q4: Finally, if it is worthy of doing, what is a viable way forward?