expertise

stangarfield

In order to deal with knowledge management practices and strategies effectively, organizations and individuals should think about how to build such expertise. In what ways can you develop the right skill set, tools and attitude required for the task.

Stan Garfield (working at Deloitte, member of the KMers.org steering board and regular contributor to the chats) will lead a discussion about the way your organization handles this issue. We'll share lessons learned, insights found in literature, and best-practices. 

We hope to see you there!

ideaspree

Many organizations have some sort of personal profile for their staff members. This week's discussion is about those profiles. What do you ask people to share? Is it being updated? Is it open? To whom? What are good practices?

klowey22

Tuesday, March 30 at 12pm ET

Everyone seems to agree that expertise location can provide tremendous business value, but everyone seems to have a different definition/approach for it. Is it simply an employee profile? How does your organization balance automated profiles versus manual profiles? Should it include blogs, wikis and social media? How do employees know how to find experts? What is the expertise location process itself (regardless of any technology)?

Q1: What does 'expertise location' mean to you?
Q2: How is your organization practicing expertise location?
Q3: What do we think are the optimal processes/approaches to expertise location?
Q4: How do we align to strategy as well as ensure/measure business value?