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Turning Conversations into Content
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Tuesday, June 15, 2010 - 17:00 UTC (other timezones)
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We're engaged in conversations all the time, and in an age where many conversations are conveyed digitally, a lot of those can be archived, searched, filtered, indexed. But is that all there is to it, from a knowledge point of view? Are there opportunities to be missed (or exploited) to provide tools and methodologies that turn conversations into structured formats that are more useful in terms of knowledge creation and dissemination than the raw flow? We'll discuss these questions and the ones below.
Agenda
Q1: What's the difference between conversation and content?
Q2: What's the difference between content and knowledge?
Q3: How do conversations and content fit (or not) into a conventional KM perspective, and into conventional KM tools?
