Personal Knowledge Management
Davenport and Prusak correctly observed that "knowledge management must be part of everyone's job." Perhaps the most fundamental way this happens is through personal knowledge management or personal sensemaking. Harold Jarche describes personal KM as a three-part process of aggregating, filtering and connecting/sharing.
During this KMers' Tweetchat, we'll discuss ways to achieve personal KM and how knowledge managers can coach knowledge workers throughout their organization to be more effective at personal KM or personal sensemaking.
- What effective means have we found to aggregate, filter and share information?
- Is personal KM a good foundation for corporate KM, or are they competing efforts?
- What are the corporate benefits of individual KM efforts? Should a company deliberately seek to take advantage of individual KM efforts?
- How do we build a corporate culture in which individuals take responsibility for personal KM or personal sensemaking?
KM Beyond the Firewall
KM and Google Wave
Monitoring, Assessing KM
Knowledge management is ill-defined but even more crucially ill-assessed. The inaccuracy and inadequacy of monitoring (1) approaches for KM has left behind a trail of tensions, heated debates, frustrations and disillusions. Differing perspectives on the value of KM and on ways to conduct monitoring have further entrenched these reactions.
How to reconcile expectations from managers / donors on the one hand, from teams in charge of monitoring knowledge management and clients / beneficiaries on the other hand? How to conjugate passion for and belief in knowledge-focused work with business realism and sound management practice?
What are approaches, methods, tools and metrics that seem to provide a useful perspective on monitoring the intangible assets that KM pretends to cherish (and/or manage)? What are promising trends and upcoming hot issues to turn monitoring of KM into a powerful practice to prove the value of knowledge management and to improve KM initiatives?
Join this Twitter chat to hear the buzz and share your perspective...
- What do you see as the biggest challenge in monitoring KM at the moment?
- Who to involve and who to convince when monitoring KM?
- What have been useful tools and approaches to monitor KM initiatives?
- Where is M&E of KM headed? What are the most promising trends (hot issues) on the horizon?
Knowledge for Innovation
Modern organizations need a new, collaborative, value-driven approach to Innovation, which is challenging traditional views. It appears that the “Knowledge Management side of Innovation” is not fully exploited. Closer synergy between Knowledge and Innovation practices would certainly benefit the innovation process.
Questions for this chat session:
- What could Open Innovation learn from KM?
- Which KM practices are applicable in an Open Innovation environment?
- What constraints are imposed by Open Innovation?
Success Stories and Best Practice of KM Implementation in Enterprises or Organizations
KM had been known for a long time, but the information on the success stories and best practices of KM implementation in an enterprise or in an organization is difficult to obtain. With this discussion thread we try to expose the experiences in any enterprise or organization that can be shared by us all.
KMers Workgroup Poll
Last week on KMers chat we talked about the possibility of a KMers remote workgroup. Lots of great ideas for a worthy topic were brainstormed and they have been captured in this poll: http://answers.polldaddy.com/poll/2595909/
If we get enough interest in any particular project, we will use KMers to help get it started.
Lead by Example and Model Desired Behaviors [Stan Garfield Tips part III]
Many knowledge management programs and social media initiatives begin as grass roots efforts or skunk works projects, gaining users from the ground up. Others are launched by top executives through formal communications imploring members of the organization to participate. The most successful implementations combine both of these methods, while adding one more: the executives and their staffs not only communicate about the initiative, they actually participate themselves in a visible manner.
During this chat we'll examine this premise, and share experiences around it.
A KMers workgroup project
US chat time is 12pm EST, 9am PST
This chat will be about the possibility of creating a KMers virtual workgroup to accomplish some task that we feel is worthwhile.
What is a virtual workgroup?
What would we try to accomplish?
How would we work together?
Should we proceed? If so, what are the next steps?
Building the Chat schedule
We are working hard right now to develop a schedule of chats out at least a month in advance. We feel that this will
- make #KMers more predictable/schedulable
- give chatters a chance to attend the topics they find most interesting
- provide more exposure for the moderators
- encourage blogging and comments leading up to each chat
Knowledge for Innovation
Modern organizations need a new, collaborative, value-driven approach to Innovation, which is challenging traditional views. It appears that the “Knowledge Management side of Innovation” is not fully exploited. Closer synergy between Knowledge and Innovation practices would certainly benefit the innovation process.
Stan Garfield's 13 KM Tips [Part II]
17 UTC = 12 ET
Last year Stan moderated a discussion based around 3 of his 13 tips (link)
This chat we want to talk about 3 other tips
- Collect content; connect people
- Include openly; span boundaries
- Network; pay it forward & share relentlessly
10 other KM tips from Stan
- Enable innovation; support integration
- Try things out; improve & iterate
- Set goals; recognize and reward
- Lead by example; model behaviors
- Tell stories; get others to tell theirs
- Prime the pump; ask & answer questions
- Let go of control; encourage & monitor
- Just say yes; be responsive
- Meet less, deliver more
We voted about which 3 we should discuss: http://answers.polldaddy.com/poll/2326619/ Voting closed on Monday 12/7
- Introduction 10 min
- Collect content; connect people 15 min
- Include openly; span boundaries 15 min
- Network; pay it forward & share relentlessly 15 min
How do you market KM in organisations?
It would be interesting to hear how organisations have branded and marketed their KM interventions into the company. Is this a budget item, what crazy ideas people have tried out, how to do it on a shoestring?
KMI Welcome
One of the founding sponsors of KMers is the Knowledge Management Institute. As such, their members will receive information about the KMers chats in their periodic member emails. We welcome everyone to these chats and hope that you find them a valuable tool in your search for KM information and connections.

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